Request Money Advice

bpha employs two full-time Money Advisers who are available to offer advice to all bpha residents, shared owners and leaseholders.

If you are having difficulty paying your rent or are having problems with debts, we can help you to prepare a Financial Statement – basically a list of your income and expenditure with an up-to-date list of creditors.

Once this has been done we can negotiate payments to your priority (e.g. rent, council tax) and non-priority (e.g. credit cards, loans) creditors.

We can also offer help with:

  • Income maximisation – benefit checks, tax code checks, assists with benefit appeals.
  • Negotiation with priority creditors – bpha for rent, mortgage arrears in the case of shared ownership, council tax debts due to local authority or bailiff, CSA, car HP, current utility providers, and benefit overpayments
  • Negotiation with non-priority creditors – unsecured loans, credit cards, catalogues, door step lenders, rent arrears due to previous landlord, overdrafts, personal loans i.e. doorstep lenders, catalogues, store cards, former utility suppliers
  • Identifying benefit entitlement – helping you to gain access to benefits you may be entitled to
  • Advocacy at appeals – we can help you to appeal negative benefit decisions and will represent and support you at these appeals

If you would like more information, please contact us on 0330 100 0272 or email moneyadviceteam@bpha.org.uk

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